Privacy Policy

This Privacy Policy explains how Oluko (the “Service”), operated by Cotek App FZ LLC (“Cotek”, “we”, “us”), collects, uses, shares, and protects your information when you use oluko.cotek.app and related services. Oluko is a training and education platform that lets organizations create courses (including with AI assistance), run exams, track attendance, and issue certificates.

By using Oluko you agree to this Policy. If you do not agree, please do not use the Service.

1. Who is responsible for your data

Cotek App FZ LLC is the controller of personal data processed through Oluko for our own purposes (e.g. account administration and billing). Where you use Oluko as part of an organization (a “Workspace”), that organization is the controller of the learning data it collects about its members, and Cotek acts as a processor on its behalf. If you are a member of a Workspace, your organization’s own privacy notice may also apply.

2. Information we collect

Information you provide

• Account & profile: name, email address, password (stored only as a secure hash), and optional profile details you add (title/headline, bio, location, phone, website, profile picture).
• Workspace data: organization name, logo, brand colour, certificate template, and invite information.
• Content you create: courses, modules, lessons, quizzes, exams, uploaded images/media, and the topics or instructions you submit to our AI features.
• Learning activity: enrollments, lesson progress, exam attempts and scores, attendance records, and certificates earned.
• Communications: messages you send us (e.g. support requests).

Information collected automatically

• Technical data: IP address, device and browser type, and basic usage/diagnostic logs needed to operate and secure the Service.
• Cookies: a small number of strictly-necessary cookies to keep you signed in and secure your session. We do not use advertising or cross-site tracking cookies.

Payment information

Paid plans are handled by our payment processor, Stripe. Card details are collected and stored by Stripe, not by us. We receive limited billing metadata (e.g. plan, subscription status, and the last four digits/brand of a card) to manage your subscription.

3. How we use your information

• To provide, maintain, and secure the Service and your account.
• To generate course content when you use our AI features, and to save and display the content you create.
• To administer Workspaces, enrollments, exams, attendance, and certificates.
• To process payments, manage subscriptions, and enforce plan limits.
• To send transactional emails (e.g. welcome, invitations, course assignments, reminders, password resets). We do not send marketing email without your consent.
• To detect, prevent, and investigate abuse, fraud, or violations of our Terms.
• To comply with legal obligations.

4. AI features

Oluko’s AI course authoring is powered by Anthropic’s Claude models via Anthropic’s API. When you generate or improve content, the topic, instructions, and relevant course text are sent to Anthropic to produce a response. Under Anthropic’s API terms, this content is not used to train their models. AI-generated content may contain inaccuracies — you are responsible for reviewing it before publishing or relying on it.

5. How we share information

We do not sell your personal information. We share it only:

• Within your Workspace: organization owners, admins, and trainers can see members’ enrollments, progress, exam results, attendance, and certificates for training-administration purposes.
• With service providers (sub-processors) who process data on our behalf under contract, including: Vercel (hosting and file storage), Neon (database), Anthropic (AI generation), Stripe (payments), and Resend (transactional email).
• For legal reasons: to comply with law, enforce our Terms, or protect the rights, safety, and property of Cotek, our users, or the public.
• In a business transfer: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

6. International transfers

Cotek App FZ LLC is established in the United Arab Emirates, and our providers may process data in other countries. Where required, we rely on appropriate safeguards for such transfers.

7. Data retention

We keep personal data for as long as your account or Workspace is active and as needed to provide the Service, then delete or anonymize it within a reasonable period, unless a longer period is required by law (e.g. tax records). You or your organization can delete content and accounts; deletions cascade to associated records such as progress and certificates.

8. Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can update most profile information in Settings. To exercise other rights, contact us at support@cotek.live. If you are a Workspace member, some requests may be directed to your organization as the controller of that data.

9. Security

We use industry-standard measures to protect your data, including encryption in transit, hashed passwords, scoped access controls, and a multi-tenant architecture that isolates each Workspace. No system is perfectly secure, and we cannot guarantee absolute security.

10. Children

Oluko is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted here with an updated date, and where appropriate we will notify you. Continued use of the Service after changes take effect constitutes acceptance.

12. Contact us

Cotek App FZ LLC — United Arab Emirates.
Email: support@cotek.live